Frequently Asked Questions

Get answers to common questions about Interview Mentor

Hotkeys Questions

What are the shortcut keys for Windows?

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Keyboard shortcuts are essential for using Interview Mentor efficiently during your practice sessions. Learn the key combinations that will help you capture screenshots, analyze conversations, navigate content, and control the application seamlessly.Please click the link below to find out the full details about shortcut keys.

What are the shortcut keys for Mac?

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Keyboard shortcuts are essential for using Interview Mentor efficiently during your practice sessions on Mac. Master the key combinations that will help you capture screenshots, analyze conversations, navigate content, and control the application seamlessly. During live interviews, you need to operate Interview Mentor quickly and quietly - these shortcuts let you capture coding problems, get hints, and manage the interface without disrupting your flow or alerting interviewers. Please click the link below to find out the full details about Mac shortcut keys.

General Questions

What is Interview Mentor?

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Interview Mentor is a comprehensive interview preparation platform designed for tech professionals. It provides end-to-end support for job interview success through two key features:

Technical coding Interview

  • Practice coding problems, data structures, algorithms, and system design with integration to popular platforms like LeetCode, HackerRank, Codeforces, CodeSignal, and Interviewing.io.

Conversational Interview

  • Voice capture and AI-powered analysis help you improve your communication skills, response quality, and overall interview confidence for behavioral and soft-skill questions.

How does Interview Mentor work?

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Interview Mentor is an AI-assisted application designed to support users during technical interviews by providing real-time coding solutions and explanations. It functions seamlessly with screen-sharing platforms, allowing users to handle coding challenges while minimizing detection during live sessions..

Who can benefit from using Interview Mentor?

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Interview Mentor is especially designed for:

  • Job seekers preparing for upcoming interviews
  • Professionals looking to advance their careers, pass tough technical interviews (often under pressure or time limits)
  • Students entering the job market
  • Career changers transitioning to new fields
  • Anyone who wants to build confidence in interview settings

Billing & Subscription

What are the subscription options?

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We offer four subscription plans:

  • Monthly ($49/month): 60 credits per month, full access to all features
  • Annual ($470/year): 720 credits per year (equivalent to 60 per month), 20% savings compared to monthly
  • Gold Monthly ($69/month): 60 credits per month, premium features and priority support
  • Gold Annual ($662/year): 720 credits per year with premium features, 20% savings compared to monthly

What are credits and how do they work?

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Credits are used to access Interview Mentor's features. Each subscription plan includes a specific number of credits that are added to your account on your billing date. You can use these credits to conduct practice interviews, receive feedback, and access other features. Unused credits roll over to the next billing cycle.

How do I cancel my subscription?

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You can cancel your subscription at any time by going to your profile page and clicking on "Manage Subscription." Your subscription will remain active until the end of the current billing period, and you won't be charged for the next cycle. You can continue to use any remaining credits until your subscription expires.

Can I get a refund?

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We offer a 7-day money-back guarantee for new subscribers. If you're not satisfied with our service within the first 7 days, please contact our support team to request a refund. After this period, subscriptions are non-refundable, but you can cancel at any time to prevent future charges.

Technical Questions

What are the system requirements?

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Interview Mentor works on Windows and Mac operating systems (Mac coming soon). Minimum requirements:

  • Windows 10 or newer / macOS 10.14 or newer
  • 4GB RAM (8GB recommended)
  • Webcam and microphone
  • Stable internet connection (minimum 5 Mbps)
  • Chrome, Firefox, or Safari (latest versions)
  • GPU is required for conversatioal intervews

How do I activate my serial number?

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When you subscribe to Interview Mentor, you'll receive a unique serial number. To activate it:

  1. Download and install the Interview Mentor application
  2. Launch the application
  3. Enter your email, password, and the serial number, you serial number will be 'Activated' after you login, you can see it under your profile.

Each serial number can only be activated on one device. If you need to transfer to a new device, please contact our support team.

Can I use Interview Mentor on multiple devices?

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Your Interview Mentor license is tied to a single device. If you need to switch to a new device, please contact our support team to help transfer your license. This policy helps us maintain security and prevent unauthorized sharing.

Features Questions

What are the key features of Interview Mentor?

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Interview Mentor supports a wide range of interview types, including:

  • Real-Time Code Generation – Solve problems on the fly.
  • Command-Based Control – Use simple commands to get explanations, hints, or code snippets.
  • Multi-Language Support – Works with popular languages like Python, Java, C++, JavaScript, etc.
  • Debugging Help – Suggests fixes when your code throws errors.
  • Minimal Detection Footprint – Designed to work silently during screen-sharing sessions.
  • Clipboard & Snippet Tools – Lets you quickly copy/paste generated code without switching windows.

What's the difference between standard and gold plans?

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Gold plans include several premium features:

  • Advanced AI feedback with detailed suggestions
  • Priority support with faster response times
  • Industry-specific interview templates
  • Access to expert-curated question libraries
  • Interview performance analytics
  • Customizable practice scenarios

Do I need an internet connection to use it?

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Yes, Interview Coder requires an internet connection to interact with its AI backend.

Is Interview Mentor a plugin or standalone app?

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It's offered as a standalone app (overlay tool) that runs alongside your meeting software. It runs inside a browser window in stealth mode.

Still have questions?

Our support team is here to help you with any questions or concerns.

Contact Support